Reviews

Nothing! Keep going💪
The space in the appartment and the swimming pool

The Check In Process, Even though, I Have called before, to let them know, My Arrival Time. The Room, It Was Not Ready!
But, The Front Desk, Have Checked In, 2 Guests Rooms, Before Me!
I Love The Pools! The Gardens and the Layout of The Suites!

I was told the community BBQ's had bugs in them. I didn't try to use them myself. Also, the shuffleboard game upstairs was not level, the disk kept sliding back to the middle. The hotel itself was wonderful, beds were comfortable. We really enjoyed our stay.

The Unit is in need of a general overall refresh. The upholstery on the couch is in very bad shape. The stairs are in need of substantial repair. There is vent of some kind that appears to be haphazardly held in place. I've been vacationing at the Vista Mirage for decades and this unit was the worst we've ever had.
Overall friendliness of the staff.

The internet sucks, plain and simple. On two occasions we found very large cockroaches. I saw multiple times where maintenance was going into units with spray so that is very concerning. As an owner who pays more annual for maintenance fees than the cost to rent outright, it's very concerning. Lots of room for maintenance opportunities. Never saw the manager once, only two different front desk staff, maintenance and housekeeping. No mid-week changes either. Everything is done by the guest since the units have mainly gone to outside rentals. Curious as to what the advantages are these days?
I go for the pool and spending time with my family

everything was ok
location, pool, size of apartment

It’s going really good 👍

The ice maker was broken on the refrigerator. It was never fixed, just told us to call when we needed ice. Refrigerator was also leaking water out the bottom for our entire stay. Steps leading up to the residence were cracked and looked like the could break off at any time. A bit scary.
The pool was nice.

Front office was very efficient but could be a little friendlier. Mabe hand soap in the bathrooms.
It was very peaceful

I’ve been coming to your location for over 20 years. I think it might be time to replace the couches. They are worn and look like they are starting to peel.
The service of the staff is exceptional. David the front desk clerk is very helpful